Changing and developing effective skills and behaviours

You have heard the phrase ‘practise makes perfect’. At SmithCarey we have a different view to other providers. If you are practising the wrong thing you will never be perfect, that’s why a robust training needs analysis has to take place.

Our mantra is ‘Practise makes Permanent’ and using our pdp technology we set out from day one to make sure that we deliver best in class training and support. This includes areas such as; Building a programme approach; Conducting a thorough competency based needs analysis using our PDP technology; Getting the Line manager and right people involved; Identifying the relevant subject matter and create a personalised programme approach; Build a pre, during a post programme toolset and utilise technology that helps embed the skills and ‘make it stick!’

Having been on the receiving end of ‘one off’ ineffective and unsupported training, our approach is simple. Embed and practise the new skills and behaviour so that ’Practise make Permanent’!

Download ‘Capability team approach’ >>

Our approach, programme design and content continue to adapt, grow and develop around relevant key market place insights and research. This fact and research based approach allows us to build impactful and relevant programmes, using the latest enabling technology and tools.

Some of our key insights and tools that help stimulate this approach include:

• The Rackham Studies
• S.P.I.N Huthwaite Organisation 
• Organisational Design & Development Inc.
• Illingworth Partnership Research – ‘what makes the best - the best'
• The Harvard Studies
• IGD insight
• SmithCarey PDP technology – competencies

Read more about our research into what we identified when we researched over 50 face to face selling and negotiation situations in Leading FMCG organisations and found ‘What makes the best the best’ when it comes to Commercial selling and negotiation.

Download ‘What makes the best the best’ >>

In order to bring the training and approach alive we look at things from ‘Both sides of the fence.

Be it through our experienced buyers, our Legal trainer or simply across different channels and sectors commercially. This gives us the opportunity to bring to life the issues and expertise in order to practise the skills and behaviours in a safe but true to life and challenging environment. Allowing us to see it from ‘Both sides of the fence’